Download: Complaint Process Complaint form
Instructions for completing the complaint form
- SPRINGFIELD STATION HOMEOWNERS ASSOCIATION
- ASSOCIATION COMPLAINT FORM
- Pursuant to Chapter 29 of Title 55 of the Code of Virginia, the Board of Directors (Board) of the Springfield Station Homeowner’s Association has established this complaint form for use by persons who wish to file written complaints with the Association regarding the action, inaction or decision by the governing board, managing agent or association inconsistent with applicable laws and regulations.
- Legibly describe the complaint in the area provided below, as well as the requested action or resolution of the issues described in the complaint. Please include references to the specific facts and circumstances at issue and the provisions of Virginia laws and regulations that support the complaint. If there is insufficient space, please attach a separate sheet of paper to this complaint form. Also, attach any supporting documents, correspondence and other materials related to the complaint.
Sign, date and print your name and address below and submit this completed form to the Association through any Board member listed on the web site as shown above.
If after the Board’s consideration and review of the complaint, the Board issues a final decision adverse to the complaint you have the right to file a notice of final adverse decision with the Common Interest Community Board (CICB) in accordance with the regulations promulgated by the CICB. The notice shall be filed within 30 days of the date of the final adverse decision, shall be in writing on forms provided by the Office of the Common Interest Community Ombudsman (Ombudsman), shall include copies of any supporting documents, correspondence and other materials related to the decision, and shall be accompanied by a $25 filing fee. The Ombudsman may be contacted at:
Office of the Common Interest Community Ombudsman Department of Professional and Occupational Regulation
9960 Maryland Drive, Suite 400
Richmond, VA 23233 804/367-2941
CICOmbudsman@dpor.virginia.gov